FAQs

BEU™ Battery Extension Unit

What is the size of battery I expect to fit after this upgrade?

Batteries up to 18 x 40 x 135 mm in size can be catered after installation.

How strong is the Battery Extension and will it last?

The Battery Extension Unit is made from plastic injected Nylon fibre and will be able to withstand the force and stresses typically found in a airsoft game. It is built to last.

BSU™ Barrel Stabilizer Unit

How do I remove the orange suppressor cap?

It is recommended to have a local tech to remove the suppressor cap, however in most cases this can be achieved at home with a couple ways of doing so. Some models especially in the US are stuck using an adhesive which may be need to be melted in order to loosen up the glue.

Before your attempt, please exercise caution and safety by wear thick protective gloving from the intense heat and preferably with a rubbery texture for better a better gripping on the suppressor cap. You may use a series of tools to create the heat including; dipping into boiling water, heat-gun, hairdryer etc. Expose the suppressor cap with the heat incrementally then attempt twisting the cap off using protective gloving. Repeat with more heat exposure until it twists off easily.

Some suppressor caps are more stubborn to remove than others. If you encounter this issue, please contact a local tech where they should be able to take it for you with ease and will normally offer their services at a reasonable price.

How does the Barrel Stabilizer improve the consistency of my shots?

The gun is purchased standard without any support on the muzzle end of the inner barrel. When shooting & moving there is an excessive amount of vibration and axial movement on the tip of the muzzle before the BB exits. The BBs horizontal trajectory and Hop-up spin would be affected by these factors causing the grouping distance to increase. Installing the Barrel Stabilizer will essentially close these factors improving the consistency while tightening the grouping size. Essentially any part of a airsoft replica that moves or shakes should be securely locked down.

Shipping

How can I track my shipment?

After you purchase you will receive the tracking detail normally within 48 hours. You may use the tracking code on the following website to track the status: www.hongkongpost.hk/en/mail_tracking

How long does it take for delivery?

Delivery can take anywhere between 7-14 working days, however is highly dependent on your local postal services and time of the year.

How much is the shipping costs?

Dependant on the weight of the items, but generally 1-2 items is $5 USD up to a maximum of $10 USD for all orders.

Do you ship worldwide?

Yes, we do.

Product returns

What is the return policy?

At Airtech Studios we stand behind everything we sell. If you are not 100% satisfied with your purchase, you can return it for a replacement of refund if your item has a manufacturing defect in its materials or workmanship, you can return it at any time.

What should I do I am dissatisfied with my purchase from your products.

Your satisfaction is of the utmost importance to us, and we do everything we can to ensure that your experience at airtechstudios.com makes your life a little easier. For your convenience, you may return or exchange merchandise you purchased online at any time provided it’s a genuinely claim from defects.

We apologize for any inconvenience this may have caused. We do everything we can to ensure that your experience at Airtech Studios makes your life just a little easier, and will do everything we can to remedy the situation as soon as possible. 

Do I still have to pay for return shipping if I want to exchange a product?

Yes, in this instance, you will be responsible for return shipping and handling charges.

What should I do if I receive a defective product?

We are committed to quality products. A product with a quality or operational defect that was purchased from airtechstudios.com can be returned for a refund or exchanged within 30 days of purchase. We will refund the amount you paid for the defective item, and any applicable shipping charges to the payment method you used to place your order. To return or exchange by mail, please send us a mail on sales@airtechstudios.com - For more information, please refer to our Return Policy.